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Privacy policy

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This privacy policy explains in detail how we collect, use, and disclose your personal data. It also informs you about the choices that you have with respect to your personal data. Please read this privacy policy carefully before submitting any personal data to us.

1. General information

Here you can find some general information about Recast.

1.1 About the Privacy Policy. This Recast privacy policy (the “Privacy Policy”) governs the processing of personal data collected from individual users (“you” and “your”) through the website https://reca.st, the related software and services (collectively, “Recast”). The Privacy Policy does not cover any third-party websites, applications or software that integrate with Recast or any other third-party products and services.

1.2 About Recast. Recast allows you to transform online content (e.g. articles and text) into another format (e.g. audio). Recast can be used for lawful purposes only, in accordance with our Terms and Conditions and Intellectual Property Policy.

1.3 Data controller. Recast is owned and operated by Recast, LLC, a Delaware company having an address at 2021 Fillmore St #146, San Francisco, CA 94115, USA (“we”, “us”, or “our”). We are responsible for the collection and use of your personal data through Recast and we make decisions about the types of personal data that should be collected from you and purposes for which such personal data should be used. Therefore, we act as a data controller with regard to the personal data collected directly through Recast (e.g., when you send us an inquiry or conclude a service contract). We comply with data controller’s obligations set forth in the applicable laws.

1.4 We as data processors. We act in the capacity of a data processor in situations when you sub files through Recast for processing (“Your Data”) and Your Data contains your or other individuals’ personal data. We do not own, control, or make decisions about Your Data. We process Your Data only in accordance with the instructions issued by a respective data controller. To ensure that Your Data is processed in accordance with the strictest data protection standards, we have drafted and offer for conclusion a data processing agreement that can be received by contacting us at hello@Recast.

1.5 Minors. Recast is not intended for use by persons under the age of 18. We do not knowingly collect personal data belonging to persons younger than 18. If you become aware that such a person has provided us with his or her personal data and you are a parent or a legal guardian of that person, please contact us immediately and we will remove child’s personal data from our systems.

1.6 Term and termination. This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us.

1.7 Amendments. We can change the Privacy Policy from time to time to address the changes in Recast, laws, regulations, and industry standards. The amended version of the Privacy Policy will be posted on this page and, if we have your email address, we will send you a notice about all the changes implemented by us. We encourage you to review our Privacy Policy to stay informed. For significant material changes in the Privacy Policy or, where required by the applicable law, we may seek your consent.

2. What data do we collect?

Here we explain in detail what personal data we collect from you, for what purposes we use it, what technical data is collected automatically when you use Recast, and how we communicate with you.

2.1 Collection of personal data. We comply with data minimization principles. This means that we collect only a minimal amount of personal data that is necessary for your use of Recast. We use your personal data for limited, specified and legitimate purposes explicitly mentioned in this Privacy Policy. For example, we use it only for the purposes of providing you with access to Recast, maintaining and improving Recast, replying to your enquiries, and pursuing our legitimate interests. We do not repurpose your personal data (i.e. we do not use it for any purposes that are different from the purposes for which your personal data was provided). Below, you can find an overview of the types of personal data that we collect, the purposes for which we use it, and the legal bases on which we rely when processing it.

User account. When you register your user account, we collect your email address, phone number and password. We use the said information to register and maintain your user account, enable your access to Recast, provide you with the requested services, contact you, if necessary, and maintain our business records. The legal bases on which we rely are ‘performing a contract with you’ and ‘pursuing our legitimate interests’ (i.e. operate, analyze, grow, and administer Recast). We will store this data until you delete your user account.

Payments. When you make a payment for your use of Recast, our payment processor Stipe will ask your name, billing address, and credit card details (e.g. number, expiration date, and security code). The payments are processed by Stripe, so we do not have full access to your payment details (for example, we can see your name, ZIP code, and credit card details only). We use the data available to us to issue invoices, process payments, and maintain our accountancy records. The legal bases on which we rely are ‘performing our contractual obligations’ and ‘pursuing our legitimate interests’ (i.e. to administer our business). We store such data for the time period prescribed by law.

Inquiries. When you contact us by email, we collect your first name, last name, email address, and any information that you decide to include in your message. When you contact us through the ‘Contact’ functionality available on Recast, we collect your email address and any information that you decide to include in your message. We use such data to respond to your inquiries and provide you with the requested information. The legal bases on which we rely are ‘pursuing our legitimate interests’ (i.e. to grow and promote Recast) and ‘your consent’ (for optional personal data). We will store this data until you stop communicating with us.

Location and cookies. When you browse Recast, we or our third-party analytics service providers (as explained in below) collect your location and cookie-related data. We use such information to analyze the technical aspects of your use of Recast, prevent fraud and abuse, and ensure the security of Recast. For more information on our use of cookies, please refer to section 7 “Cookies”. The legal bases on which we rely are ‘pursuing our legitimate interests’ (i.e. to analyze our content and protect Recast) and ‘your consent’. We will store this data as long as analytics records are necessary for our activities or you withdraw your consent.

2.2 Sensitive data. We do not collect or use any special categories of personal data (“sensitive data”) from you, unless you decide, at your own discretion, to provide such data to us. Sensitive data refers to your health, religious and political beliefs, racial origins, membership of a professional or trade association, or sexual orientation.

2.3 Refusal to provide personal data. If you refuse to provide us with your personal data when we ask for it, we may not be able to perform the requested operation and you may not be able to use the full functionality of Recast, receive the requested information, or get our response. Please contact us immediately if you think that any personal data that we collect is excessive or not necessary for the intended purpose.

2.4 Processing Your Data. When you upload or create Your Data on Recast, we process Your Data as requested by you, including any personal data Your Data may contain. Your Data may contain the following information: names, company names, email addresses, addresses, IP addresses, cookie-related data, phone numbers, identification numbers, photos, etc. We process Your Data in order to (i) provide you with the requested services and (ii) perform our contractual obligations. The legal basis on which we rely is ‘performing a contract with you’.

2.5 Collection of non-personal data. When you browse Recast, we may have access to certain technical non-personal data collected from you by our analytics service provider. Such data does not allow us to identify you in any manner. The non-personal data includes the following information:

Your operating system;
Your device type;
Your activity on Recast (time of visit, pages visited, time spent on each page, clicks, scroll depth, interaction with widgets);
URL addresses from which you access Recast; * Information in your user agent header; and
Your other online behavior.

2.6 Purposes of non-personal data. We use non-personal data to ensure the proper functioning of Recast, analyze what kind of users use Recast, improve our content and services, investigate and prevent security issues and abuse, and offer you tailored advertising.

2.7 Your feedback. If you contact us, we may keep records of any questions, complaints, recommendations, or compliments made by you and the response. Where possible, we will de-identify your personal data (i.e., we will remove all personal data that is not necessary for keeping such records).

2.8 Aggregated and de-identified data. In case your non-personal data is combined with certain elements of your personal data in a way that allows us to identify you, we will handle such aggregated data as personal data. If your personal data is aggregated or de-identified in a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal data and we may use it for any legitimate purpose.

2.9 Newsletters. If you conclude a contract with us, we may send you a newsletter about our new services, features of Recast, and special offers. The legal basis on which we rely is ‘pursuing our legitimate interests’. You can opt-out from receiving our commercial communication at any time free of charge by clicking on the “unsubscribe” link included in our newsletters or by contacting us directly.

2.10 Important service notices. If we have your email address and it is necessary to do so, we may send you important informational messages, such as technical or administrative emails. Please note that such messages are sent on an “if-needed” basis and they do not fall within the scope of commercial communication that may require your prior consent. You cannot opt-out from service-related notices.

3. How long do we store your data?

Here we explain for how long we keep your data in our systems and how we delete it.

3.1 Storage of personal data. We and our data processors store your personal data only for as long as such personal data is required for the purposes described in this Privacy Policy or until you request us to update or delete your personal data, whichever comes first. For more details about the period for which each type of personal data is stored, please refer to section 2.1. After your personal data is no longer necessary for its purposes and there is no other legal basis for storing it, we will immediately securely delete your personal data from our systems. We do not store any personal data longer than strictly necessary.

3.2 Storage of non-personal data. We retain non-personal data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include storing non-personal data for the period of time needed for us to examine our activities, fulfill our contractual obligations, pursue our legitimate interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

3.3 Storage as required by law. In seldom instances when we are obliged by law to store your personal data for certain period of time (e.g. for keeping accountancy records), we will store your personal data for the time period stipulated by the applicable law and delete the personal data as soon as the required retention period expires.

4. How do we disclose your data?

Here you can find information about third parties that may have access to your personal data.

4.1 Disclosure to data processors. We keep your personal data in strict confidentiality. However, if necessary for the intended purpose of your personal data, we will disclose your personal data to entities that provide services on our behalf (our data processors). Your personal data may be shared with entities that provide technical support services to us, such as hosting, payment processing, and email distribution services. We do not sell your personal data to third parties and do not intend to do so in the future. The disclosure of your personal data is limited to the situations when it is required for the following purposes:

Ensuring the proper operation of Recast;
Responding to your enquiries;
Pursuing our legitimate interests;
Enforcing our rights, preventing fraud, and security purposes;
Carrying out our contractual obligations;
Law enforcement purposes; or
If you provide your prior consent to such a disclosure.

4.2 List of data processors. We choose our data processors carefully and make sure that they ensure an adequate level of protection of personal data that is consistent with this Privacy Policy and the applicable data protection laws. The data processors that will have access to your personal data are:

Our hosting service provider Gigalixir located in the United States;
Our cloud storage service provider Amazon Web Services located in the United States;
Our transactional email service provider Sendgrid located in the United States;
Our analytics service provider Google Analytics located in the United States;
Our payment service provider Stripe located in the United States;
Our log management service provider Papertrail located in the United States; and
Our banks, independent contractors and consultants.

4.3 International transfers. We and some of our data processors may be based outside the country where you reside. For example, if you reside in a country belonging to the European Economic Area (EEA), we may need to transfer your personal data outside the EEA. In case it is necessary to make such a transfer, we will make sure that the country in which our data processor is located guarantees an adequate level of protection for your personal data or we conclude an agreement with it that ensures such protection (e.g., a data processing agreement based pre-approved standard contractual clauses).

4.4 Disclosure of non-personal data. Your non-personal data may be disclosed to third parties for any purpose as it does not identify you as a natural person. For example, we may share it with prospects or partners for business or research purposes, for improving Recast, responding to lawful requests from public authorities or developing new products and services.

4.5 Legal requests. If requested by a public authority, we will disclose information about the users of Recast to the extent necessary for pursuing a public interest objective, such as national security or law enforcement.

5. How do we protect your data?

Here you can find information on how we protect your data against breaches.

5.1 Security measures. We implement technical and organizational information security measures that protect your personal data from loss, misuse, unauthorized access and disclosure. The security measures taken by us include secured networks, encryption, strong passwords, limited access to your personal data by our staff, anonymization of personal data (when possible), and carefully selected data processors.

5.2 Security breaches. Although we put our best efforts to protect your personal data, given the nature of communication and information processing technology and the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances that are beyond our reasonable control. In case a serious breach occurs, we will take reasonable measures to mitigate the breach, as required by the applicable law. Our liability for any security breach will be limited to the highest extent permitted by the applicable law.

6. How can you manage your personal data?

Here you can find detailed information about the rights that you have with regard to your personal data and how to exercise those rights.

6.1 The list of your rights. You have the right to control how we process your personal data. Subject to any exemptions provided by law, you have the following rights:

Right of access: you can get a copy of your personal data that we store in our systems and a list of purposes for which your personal data is processed;
Right to rectification: you can rectify inaccurate personal data that we hold about you;
Right to erasure (‘right to be forgotten’): you can ask us to erase your personal data from our systems;
Right to restriction: you can ask us to restrict the processing of your personal data;
Right to data portability: you can ask us to provide you with a copy of your personal data in a structured, commonly used and machine-readable format and move that personal data to another processor;
Right to object: you can ask us to stop processing your personal data;
Right to withdraw consent: you have the right to withdraw your consent, if you have provided one; or
Right to complaint: you can submit your complaint regarding our processing of your personal data.

6.2 How to exercise your rights? If you would like to exercise any of your legitimate rights, please contact us by using our contact details available at the end of the Privacy Policy and explain in detail your request. In order to verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we can identify you in our system. We will answer your request within a reasonable time frame but no later than 30 days.

6.3 Complaints. If you would like to launch a complaint about the way in which we handle your personal data, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible (no later than 2 weeks). If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.

7. Cookies

We use cookies for technical, analytics and security purposes. Here, we give you information on cookies in general, the cookies that we use and for what purposes we do so, as well as how to decline cookies.

7.1 What should you know about cookies? A cookie is a small piece of data typically consisting of letters and numbers. When you visit a website, that website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device for some time (cookie expiration date depends on its type). Cookies are used to recognize your device and collect certain information about your use of websites. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are several types of cookies, namely, (i) persistent cookies, which remain valid until deleted by you, (ii) cookies that remain valid until their expiration date, and (iii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the original website itself) and (ii) third-party cookies (placed by third-party websites).

7.2 We may use different types of cookies on Recast, including:

Essential technical cookies that are strictly necessary to ensure the correct functioning of Recast and provide the services requested by you;
Preference cookies that record information about the choices that you make on Recast;
Marketing cookies that allow us to create, implement, and examine our marketing campaigns. Such cookies allow us to reach the right customers, analyze the productivity of our marketing campaigns, and offer you personalized advertisement; and
Statistics cookies that allow us to generate statistical reports about how you use Recast.
Below, you can find a list of cookies that we use on Recast, including their purpose and expiration time:

Essential Technical Cookies

Name
_recast_key
Type
First-party HTTP cookie
Provider (location)
reca.st
Expiration
Session duration
Purpose
The cookie is set to confirm that the request originated with the authenticated user.
Name
__stripe_sid
Type
First-party HTTP cookie
Provider (location)
.checkout.stripe.com, .request.stripe.com
Expiration
30 minutes
Purpose
The cookie is set for fraud prevention purposes.
Name
__stripe_mid
Type
First-party HTTP cookie
Provider (location)
.checkout.stripe.com, .request.stripe.com
Expiration
1 year
Purpose
The cookie is set for fraud prevention purposes.

Preference Cookies

Name
_recast_user_remember_me
Type
First-party HTTP cookie
Provider (location)
reca.st
Expiration
2 months
Purpose
The cookie is set to let an authenticated user visit the application without having to sign in again.

Statistics Cookies

Name
_ga
Type
First-party HTTP cookie
Provider (location)
reca.st
Expiration
2 years
Purpose
The cookie is used to set a unique ID that is used to generate statistical data on how you use Recast.

7.3 Cookie consent. When you visit Recast, we may ask you to provide us with your consent to our use of all cookies via a cookie consent banner (for example, if you come from the EU). If you do not provide your opt-in consent, we will not serve you our non-essential cookies. Please note that we may not be able to provide you with the best possible user experience on Recast if not all cookies are enabled.

7.4 Disabling cookies. If we ask you to provide your consent to our use of non-essential cookies, you have the freedom not to provide such consent. If you would like to refuse our use of non-essential cookies later, you can do it at any time by declining cookies in your browser or device. For more information, you can consult the cookie management instructions of your browser.

7.5 Google Analytics. To analyze your use of Recast, we use Google Analytics, the business analytics service provided by Google LLC located in the United States (“Google”). Google generates statistical information by means of cookies and creates reports about your use of Recast. The cookies served by Google Analytics are anonymous first-party cookies that do not allow us to identify you in any manner. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. To ensure your privacy, your IP address will be anonymized and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en.

8. Contact

If you have any questions about this Privacy Policy, your rights, or our data protection practices, please contact us by using the following contact details:

Email:
hello@reca.st
Postal address:
Recast, LLC, 2021 Fillmore St #146, San Francisco, CA 94115, USA